Yes. We run a free assessment to establish your website’s viability. Followed by a paid fix session, if needed. Specifically to bring it up to Rouge’s standard. It’s a small step and is usually quite straightforward. But to stay healthy your website needs to start healthy.

If you are on Essential Website Support, we investigate and resolve the issue as part of your ongoing cover.

Because our in-house WordPress Development team manage updates, backups and monitoring, most problems are prevented before they become visible. If an incident does occur, we restore from backup if needed and work quickly to minimise disruption. You are not left chasing multiple suppliers.

No.

Our support services are structured to be ongoing, but not restrictive. Clients stay because the service works, not because they are locked in. Add-ons and boosters can be introduced or paused as priorities change.

You do not need to decide everything up front.

Every support relationship starts with Essential Website Support. From there, we advise based on risk, traffic levels, compliance requirements and your marketing goals. Some clients prioritise performance and SEO. Others focus on accessibility or continuous improvement. We guide the decision with you.

T&M Monthly is flexible studio time for improvements beyond maintenance.

It can be used for design refinements, content updates, landing pages, UX tweaks, development adjustments or campaign-related changes. It is ideal for teams that want momentum without starting a new project every time something small needs doing.