Phone showing the Response24 App
Phone showing the Response24 App
Phone showing the Response24 App
Phone showing the Response24 App

We overhauled the UI of the Response24 travel security app to enhance user experience, focusing on simplicity and clarity.

The app, a vital travel companion for safety, lacked user-friendly design, prompting Rouge to create a fresh interface. Our goals were to improve visual appeal and streamline information access.

After a thorough critique, navigation and instruction clarity emerged as key challenges. We addressed this by introducing a new bottom navigation bar for instant access to key functions and a top horizontal scrolling navigation for specific sections. We incorporated UI/UX best practices, including clear buttons, next-step prompts, loading animations, and confirmation messages.

Testing played a crucial role, with over 40 participants engaging in specific tasks. Detailed metrics, video screen captures, hot spots, timeframes, and journey analysis informed the design process. This data-driven approach resulted in a clear, intuitive, and effective UI design for the app.

 

 

Phone showing the Response24 App
Phone showing the Response24 App
Phone showing the Response24 App
Phone showing the Response24 App

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