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Opportunity: Account Executive/Manager

Rouge Media are looking for a Digital Account Executive/Manager to help manage the relationship between design and in house web development teams and a number of our clients. The role is to manage multiple projects and meet deadlines and budgets by prioritising workload and working closely with clients to exceed their expectations.

We are looking for someone with strong communication and organisational skills. Reporting into an experienced team, you'll have the support and guidance from the people around you. You'll have the opportunity to work across primarily digital projects but from time to time other marketing and print-based projects, making this a varied role. This is an exceptional position for someone looking to sink their teeth into some exciting projects and top drawer clients.

Job responsibilities

  • Managing day-to-day correspondences with clients, making sure all incoming requests are acknowledged and addressed
  • Problem solving and escalation of any larger issues to the Project Manager
  • Maintaining the studio scheduling and project software to make sure all details for projects are available to the designers and developers
  • Maintaining project documentation and making sure they are current and up to date
  • Support the Project Manager and team leaders in the successful delivery and management of client's work

Essential qualities:

  • Experience and understanding of digital communication (website projects /scoping, design and build)
  • Familiarity with the software tools, techniques and terminology used within a creative environment problem solving and escalation of any larger issues to the Project Manager
  • Able to work well under pressure on your own initiative but also as part of a team with a ‘can do’ attitude
  • Commitment to delivering a high standard of service and meeting deadlines
  • Experienced in producing client quotations an advantage
  • Self-motivated, positive attitude and strong interpersonal skills
  • Good English language skills - creating client communication and proof reading
  • Killer attention to detail

Benefits

  • 25 days holiday (+ Bank holidays)
  • Flexible start and finish times
  • Performance related bonuses
  • Closed between Christmas and New Year
  • Closed at 4pm on Fridays
  • Book / training budget
  • Cycle to Work scheme
  • Dress down, relaxed working environment
  • Regular food based events!

Wage based on experience, skills and potential.

What's it like to work at Rouge?

Rouge Media is a digital design and development agency. We have a full range of clients from start-ups to large corporates. We deliver and support WordPress marketing sites, powerful web applications and everything in between. This breadth and range keeps us stable and secure as a business, and the variety keeps day-to-day work exciting and varied.

All our designers and developers work closely as a team. Problems get solved together. We spend time working on our own, but never in isolation.

One of the founding philosophies of the business was to protect a work-life balance. We believe that staying late, night after night, doesn’t mean more work gets done. So we try not to do it. We work hard, but we work efficiently.

We are easy to get to and pretty well connected despite working in a village. We are right by Junction 12 of the M4. Rouge is 5 minutes walk from Theale train station, on the Paddington line from London.

We like our food. Theale village has a great shops, pubs, a curry house, bakery and the best baguette shop this side of Calais. The business buys lunch for everyone on birthdays. Thursday is ‘bake off’ (or ‘buy off’ depending on excuses), where we take it in turns to bake tasty snacks for the studio.

If you think this is the job for you, get in touch and tell us why!

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and make it tasty!